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Introducing Our Confidence-Building Service: Pay After Receipt

 

Su Embroidery Studio, online since 2004, has been proudly serving customers across more than 60 countries with our exquisite silk embroideries. In recognition of the evolving needs of our clientele in this digital age, we recently revamped our website to provide a seamless shopping experience.

Since the update, we've noticed a common hesitation among our valued customers—they often add their favorite silk embroideries to their carts but hesitate to proceed to checkout. We understand that this hesitation may stem from a lack of confidence in our products and services, particularly for new customers who are unable to find reviews on our updated site.

To address this concern and instill confidence in the quality of our silk embroideries and the reliability of our service, we're excited to introduce our new Confidence-Building Service:


Pay After Receipt

Here's how it works:

For silk embroideries priced below US$ 500, we offer the option to ship the item to you first. You'll then have three working days from the date of delivery to examine the silk embroidery in person and decide if it meets your expectations. If you're satisfied, simply complete the purchase within the specified timeframe. Please don't hesitate to Contact Us if you find a silk embroidery you like and would like to take this special offer. 

For silk embroideries exceeding US$500, we encourage you to reach out to us to discuss alternative payment arrangements if you have concerns about making a full payment before shipping.

You can easily Contact Us via email, live chat, or by leaving a message when we're offline. Rest assured, we'll respond promptly within eight working hours.

Our primary goal is to provide peace of mind to our new customers and ensure that your first purchase with Su Embroidery Studio is a positive experience.

Additionally, we're immensely grateful for our loyal customers around the world who have generously offered to serve as references for our business. If you're in their area, they'd be delighted to share their experiences with you firsthand. Simply let us know your location, and we'll connect you with a referral in your area.

Thank you for considering Su Embroidery Studio. We eagerly anticipate the opportunity to serve you and assist you in finding the perfect Chinese silk embroidery for your home or collection.

If you'd like to learn more about us, please feel free to explore:

* This Confidence-Building Service is exclusively available to new customers making their first purchase from us.